Terms & Conditions
PRIVACY POLICY
We respect your privacy.
We may collect:
• Name
• Phone number
• Address
• Payment details
Your data is used only for:
• Order processing
• Delivery
• Customer support
We do not sell or share your data with third parties.
DELIVERY POLICY
• Delivery is available within Dubai and Sharjah
• Estimated delivery time: same day or next day
• Delivery timing may vary due to traffic or operational reasons
• Customers must provide accurate address details
If customer is unavailable at delivery:
• Order may be canceled or rescheduled
REFUND & RETURN POLICY
Due to the nature of fresh products:
• No returns after delivery are accepted
• Refunds/replacements only if:
• Items are damaged
• Wrong items delivered
Claims must be made within 24 hours of delivery with proof (photo).
PAYMENT POLICY
We accept:
• Online card payments
• Cash on delivery (if applicable)
All online payments are processed securely.
GENERAL DISCLAIMER
• Product sizes, weights, and appearance may vary slightly
• We are not responsible for delays caused by external factors
• By ordering, you agree to these terms
•Prices may vary slightly depending on market conditions (especially fruits & vegetables